FAQs

 What Payment Methods Do You Accept?

You can securely place an order through our website using various security payments. At this time, we do not accept checks, money orders, or cash payments. How Can I Track My Order?

Once your order ships, you’ll receive a shipment confirmation email containing your tracking number. Use it to track your package here.
Note: It may take 1-2 days for tracking updates to appear online — thank you for your patience!

 How Long Does Delivery Take?

Delivery Time = Processing Time + Shipping Time

  • Processing Time: 2-3 business days
  • Shipping Time: 5-8 business days via FedEx, UPS, USPS, Gofo,YunExpress, or DHL.

We’ll notify you by email once your order ships with tracking details. Is It Safe to Order Online from Stoneisdesign?

Absolutely. Our website uses SSL encryption to secure your personal and payment information during every transaction.

 Thank you for choosing Stoneisdesign!

We’re dedicated to bringing warmth and lifelike artistry into your home with every reborn doll we create.